Other BT PLC sections

ADR holders

Trading in American Depositary Shares (ADSs), as opposed to ordinary shares, permits US residents to trade in US dollars in the US securities markets with US securities dealers, in the same way as they trade any US securities, American Depositary Receipts (ADRs) are issued by JPMorgan Chase Bank.

Depositary Bank

J.P. Morgan Depositary Receipts
383 Madison Avenue, Floor 11
New York,
NY 10179

US ADR holders may contact:

JPMorgan Chase Bank (JPMorgan ADR Service Center)
For general inquiries between 8.30am and 5.00pm EST

General (Toll Free)
(800) 634-8366 
From outside the U.S.A.
(651) 453-2128
send an email to jpmorgan.adr@eq-us.com

For copies of the Global Invest Direct (direct purchase plan):

Global Invest Direct (Toll Free)
(800) 428-4237
send an email to jpmorgan.adr@eq-us.com

For regular correspondence (other than overnight delivery):

JP Morgan Service Centre
JPMorgan Chase Bank N.A.
P.O. Box 64504
St. Paul, MN 55164-0854

Deliver of Stock Certificates/Overnight mail:

JPMorgan Chase Bank N.A.
1110 Centre Pointe Curve, Suite 101
Mendota Heights,  MN 55120-4100 

The JPMorgan ADR Service Center should be contacted for any name and address changes, transfer of stock, the consolidation of accounts, historical and current share balances as well as issuance dates. The JPMorgan ADR Service Center also handles the replacement of lost certificates, the reissuance of dividend checks, and the direct deposit of dividends.
Or visit www.adr.com/shareholder.