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8 January 2015

BT extends global customer innovation network


Four new customer innovation showcases have been opened by BT.

The four centres, in Amsterdam, Brussels, Madrid and Milan, make up the European core of the company’s global network of facilities where customers can test the very latest in networked IT innovations.

The BT Customer Innovation Showcases have been designed to help CIOs (chief information officers) and their teams become more creative in the way they orchestrate technology provided in an interactive experience.

They highlight a range of solutions, developed in BT’s R&D centres, which can help large organisations benefit from increased efficiency, secure systems and critical applications.

See, touch and feel

The showcases enable visitors not only to hear about BT capabilities, but to see, touch and feel them through live personalised demonstrations.

BT’s European Customer Innovation Showcases provide live demonstrations of BT Connect (network services), BT One (unified communications and collaboration services), BT Contact (customer relationship management services), BT Assure (security services) and BT Compute (data centre and cloud services).

The showcases also have a number of demos focused on how to effectively reap the benefits of BYOD (Bring Your Own Device) or on how to enable true supply chain collaboration for more informed decision making and faster response time to changing environments.

What’s more, the new facilities have remote access to BT’s global community of experts through high definition video links to BT’s R&D labs in Adastral Park and to its network of innovation showcases established in Beijing, Hong Kong, Jakarta, Johannesburg, Kuala Lumpur, London, New York, New Delhi, Dubai, Shanghai, Singapore, Sydney and Tokyo.

Opportunity to explore

Corrado Sciolla, president, Europe and Global Telecom Markets, BT Global Services, said:

"Those four new facilities extend our global network of customer innovation showcases and reinforce BT’s position as the networked IT services provider of choice for global multinational companies. They provide a great opportunity for CIOs to explore the latest technological innovations developed in BT’s labs around the world.”

He added: “CIOs will also gain insight to help them inspire their teams and stakeholders to deliver stunning business outcomes. We are very proud to simultaneously open these new creativity hubs in Amsterdam, Brussels, Madrid and Milan, helping CIOs master the 'art of connecting’."