Technology, Service and Operations
We use power to run every single communication and data platform within BT. It's not just limited to a socket or a fuse board on the wall. It includes a whole raft of systems that make BT the provider it is. As a Power Apprentice, you will learn how to work on the electrical power systems that provide power to BT’s network. Other areas of work include air conditioning (vital to the functioning of equipment in exchanges) and core safety systems that protect our network. This role is an important one, and provides a great opportunity to support the business and, the work done by our power engineers, is critical to the entire network.
Switch and Transmission
A Switch & Transmission engineer plays an important role in maintaining the Public Switch Telephone Network (PSTN) in our telephone exchanges which is the system by which landline telephone calls are made. As a switch engineer, you will diagnose and fault find on the numerous switches that operate on a local, regional and international level. You'll also deal with faults on customer lines directly from within telephone exchanges. You will also work on and maintain IP Networks, diagnosing and fixing faults on the IP routers that send data to a given destination. This is a great role for anyone that enjoys problem solving. The role is both varied and interesting and can range from dealing with complex faults, routines or card changes, to providing customer circuits within a telephone exchange by running cables in-between two Digital Distribution points.
Radio and Rigging
Radio and Rigging is a specialist role which can cover different areas such as design, installation, and maintenance and it requires an understanding of the Transmission Network. You’ll be helping to provide and maintain radio systems for major customers such as Vodafone, O2, airwave etc. What the job entails can be quite scary to start with as engineers climb high radio towers on a regular basis. There are high levels of health and safety involved but you’ll get plenty of training to help with the techniques and to build your confidence. Key skills you'll develop are being able to work efficiently and effectively as part of a team.
Working in the control provides insight into most aspects of the Exchange Engineering Services team, nationally. In the control, we jeopardy manage all work streams such as Power, Switch, Transmission and Radio, which gives a controller a great overview of all streams. Within the control, we also give the field teams some insight into how they are doing or what issues they might be encountering such as skills shortages.
Everything in an exchange requires power, and it’s the planner’s job to ensure or find the space and capacity for any new equipment or upgrades to existing equipment. We deal with both AC and DC, and this ranges from a new engine set to upgrading people’s internet with a new card. The Planner must be organised and on the ball. They will have multiple jobs on at the same time all of which have different deadlines. Whilst they've got all of this going on, they must ensure they are communicating regularly with both the relevant client and contractors.