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Engineering

 All schemes closed for 2019 entry

We look after BT’s internal network which connects and provides phone, internet, data and TV services to millions of homes and businesses. The work we do happens in the thousands of exchanges, data centres, radio sites and EE sites across the UK.

We have eight apprenticeships on offer in Engineering and all of them are advanced apprenticeships. This means you’ll work towards a Level 2 or 3 NVQ through work-based learning whilst also achieving functional skills, which often are supported by a knowledge based qualification such as a BTEC. Entry requirements can be found at the bottom of this page.

Desk engineer (ORNI)  

As a desk based engineer, you’ll be responsible for surveying, planning, and recording, our network for fibre to the premises (FTTP), fibre to the cabinet (FTTC) and copper products. This requires a keen eye for detail as you’ll learn about all aspects of our access and core network / infrastructure.

Key aspects of the role will involve planning for our fibre network, creating detailed proposals and job packs for issue to field engineers, and redrawing of all external line plant records,. You can also be carrying out site surveys when necessary.

This is a highly valued, multi-skilled role with opportunities to develop whilst contributing to the overall success of a well-established team using a variety of skills and system based programmes.

Join this two year programme and you will have a range of placements that will give you the opportunity to either gain broad knowledge or specialise in a particular field if you prefer. You can shape your own future, whether it’s a management career path or a technical specialism, we will support you to find your feet and make a real impact in our business.

Entry requirements

  • A minimum of 5 GCSEs at grades 4 – 9 (GCSE C or above) including English Language and Maths.
  • A full driving license with no more than six points (with the exception of the desk based roles).
  • To meet our safety requirements by showing you can recognise a range of colours.

Field Engineer (Openreach NI)

Openreach NI engineers have diverse backgrounds, with varied experiences. We're looking for engineers with an ability to connect with people, and a willingness to get stuck in. There's no such thing as a typical Openreach engineer.

Don't be put off from applying because you haven't done something similar before - we have the best training in the business to equip you with the new skills you need. If you're the type of person who likes fixing problems and is passionate about customer service, then we want you to apply. We're ready to provide you with a world class training experience. You just need to be customer focused, and be willing to get stuck in.

Our apprenticeships are designed so they offer a structured programme that develops the skills that you need to excel. Along the way there are targets and checks to make sure you are supported and are making progress.

We're looking for people who are:

  • Able to make a connection with our customers in their workplaces and homes.
  • Happy working outdoors. Whether it's glorious sunshine or bracing the NI weather, our engineers are out connecting people.
  • Open to new technology. Nothing too scary and we will always support you, but you need to be comfortable using smart devices and ready to learn as new tools emerge.
  • Ready to give your best. The sort of person who always sees a job through and takes pride in doing it properly.
  • Physically fit. You don't need to be a marathon runner, but will need to be fit enough to safely climb a telephone pole and carry a ladder.
  • Prepared to roll up your sleeves. Working in the great outdoors on our network means getting your hands dirty from time to time.

As one of our engineers you could be responsible for building our network, or installing and maintaining broadband for our customers – covering residential customers as well as businesses on behalf of a variety of communication providers.

This isn’t an office job so you won’t be tied to one location. Instead you’ll be on the road, in your van and out in the fresh air. You’ll be visiting lots of different places and working in all kinds of buildings including our telephone exchanges – our central hubs for connecting customers. You might find yourself working at a street cabinet, up a telegraph pole or in the customers’ premises. The type of work you’ll be carrying out will be physical, for example you might be required to climb a telegraph pole and work at height.

This is a customer focused role so quite a lot of the work is done alone, but you’re never really alone as you’ll be interacting with customers, getting together with your team and there’s always people for support at the end of the phone - from your manager and team mates to dedicated teams there to help.


Power engineer

Working as a Power Engineer you’ll develop the knowledge and skills needed to work safely on the electrical and mechanical power systems that provide power to BT’s large network. You could be:

  • Learning how to maintain power supply and air conditioning in order for our critical equipment to work properly for our customers.
  • Gaining skills to fix and maintain engines that keep our telephone exchanges, network equipment and data centres going in the event of a power failure.
  • Working on the vital safety systems that protect our network such as our alarm systems.  

As well as on-the-job training, you’ll be put through a structured learning programme where you will gain a BTEC diploma as well as an NVQ qualification.

Once you’ve completed your apprenticeship and training, you’ll become part of a team responsible for a number of telephone exchanges and data centres in your area of the country.

I've been given extensive electrical, mechanical and air conditioning training. Skills you can keep for life.

Ibrahim, power engineer apprentice

Power planning engineer

Everything in a telephone exchange needs power, and as a Power Planning Engineer apprentice you will find the space and capacity for new equipment and upgrades to existing telephone exchanges or data centres.

  • Create plans for space and capacity for new equipment and upgrades.
  • Plan for both AC power and DC power systems.
  • Plan the safe installation and replacement of engines and customer equipment in our telephone exchanges.
  • Perform site surveys for customers.

You’ll need to use problem solving skills and apply a careful approach to planning to get the job done. Along the way you’ll also have to make sure documentation such as computer-aided design drawings are up to date, and you’ll be trained to use these systems.

Every job is different and you can find yourself in the office or out on site, there’s never a dull day in planning!

I have a vital role in the running of BT's telephone exchanges and data centres. Every job I plan helps improve my problem solving skills and enhance my attention to detail. It's been a fantastic experience so far and I'd recommend it to anyone.

Lydia, power planning engineer apprentice

Electronics engineer

As an Electronics Engineer apprentice you’ll join a team that supports and maintains our internal network within our telephone exchanges, radio stations and data centres. You will:

  • Maintain and repair faults on switching equipment that provides dial tone to your home telephone and routes calls.
  • Work on the varied transmission systems and technology which we use to transport data digitally via our fibre and radio networks.
  • Install, commission and maintain new types of equipment in our network of telephone exchanges and data centres.

An electronics role is both interesting and rewarding, and you’ll have the opportunity to work on and understand the latest technology used to transfer data and voice over the internet. Once you’ve completed your apprenticeship and training you’ll become responsible for a number of exchanges in your local area.

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"Being an electronics apprentice has opened up opportunities I never thought would be available to me and wouldn't have had elsewhere. It's culminated in me being shortlisted for the “We are the City” Rising Star awards, which recognises and celebrates female participation in engineering."

Megan
Electronics engineer apprentice

Radio and rigging engineer

Radio and rigging is a specialist role which includes design, installation and maintenance, with an understanding of the transmission network. Radio plays an important role as it provides services to our customers in more rural areas who may not have access to our fibre broadband. It also provides the infrastructure for our EE mobile network. As a Radio and Rigging Engineer apprentice you’ll:

  • Learn about our transmission network.
  • Help provide and maintain point-to-point microwave radio systems for our major customers as well as setting up point-to point radio dishes via microwave links.
  • Install and maintain other supporting systems such as radio towers, dishes, and masts.

Radio and rigging is a brilliant engineering role at BT. It’s a mixture of internal and external work and is very rewarding. It might be a bit daunting at first as our radio and rigging engineers climb high radio towers and masts on a regular basis, but don’t worry – we’ll give you plenty of training to help with the techniques and build your confidence.

You're put on courses that are run by very knowledgeable people who support you in every way. This gives you the foundations to build on your career.

Rhys, radio and rigging apprentice

Spares Engineer

The Spares team are a critical conduit between the operational teams, Supply Chain and logistical partners. Spares management is a critical aspect of driving towards our ambition to be the Number One Network. As a spares engineer apprentice you will:

  • Be accountable for supporting the end to end UK spares management across the broadband, EE, IP & Data, power, transmission, voice and internal networks.
  • Learn how to dimension and re-balance Spares across the UK to meet demand and mitigate against customer impacting incidents.
  • Gain skills so you can continue to manage the spares estate to ensure the right spares is in the right place at the right time.
  • Learn how to use the systems and tools necessary to do the above.

Control 

Our control teams are an important part of our business. This is a desk-based role that includes making sure our people stay safe, and scheduling our engineers’ tasks. Working in the control area gives you an insight into lots of aspects of engineering services. As a control apprentice you’ll be:

  • Planning work schedules for all our engineers, dealing with any potential issues before they arise.
  • Jeopardy managing our work streams to ensure tasks are dealt with efficiently.
  • Providing our field teams an insight into how they’re performing or reporting on skills shortages or engineer availability.

The control teams play a pivotal role in providing valuable information on performance to promote communication throughout our teams. Most of the training for this role will be done on the job, working with mentors and other members of the control team. There’s also a structured learning programme where you will gain a BTEC diploma and NVQ qualifications.

Field Engineer (Enterprise)

As a field engineer with Enterprise, you will be responsible for various locations (internal and external customers) to carry out repairs of laptops, desktops & printers, this will include diagnosing faults and replacing parts, this also includes carrying out rebuilds for various customers, returning parts via Bbox locations and other locations as required. You will also be responsible for installing and replacing routers, keeping up to date with HP, Lenovo, Dell training accreditations and some patch work if required.


Entry requirements

  • A minimum of five GCSEs (or four GCSEs for the Field Engineers or Desk Engineer apprenticeship) at grades 4 – 9 (C or above) including English Language and Maths.
  • For our Power Engineer, Power Planning Engineer and Spares Engineer apprenticeships you’ll also need to achieve, or be predicted to achieve, a Maths GCSE at grade 6 (B or above).
  • A full driving licence with no more than six points (except for our Spares Engineer and Desk Engineer apprenticeship).
  • To meet our safety requirements by showing you can recognise a range of colours (except for our Spares Engineer apprenticeship).

Please only apply to your first choice apprentice programme in a location that is accessible to you (as we can't cover relocation costs). If you're interested in more than one of our programmes then mention this on your application, and we'll consider you for all of the programmes you've listed. Good luck!

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