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Careers in Openreach

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Help us build Britain's connected future

It's our job to look after the communications network that connects millions of homes and businesses across the UK. We do this on behalf of over 620 service providers who deliver telephone, internet, data and TV services.

We’re dedicated to delivering the best possible service to our customers. We're looking to recruit people with excellent communication and relationship-building skills.

If you join us, you'll contribute to building Britain’s connected future. Through us, millions of people connect to friends and family, and have a wealth of information and entertainment at their fingertips. From small local businesses to large multinationals, we help companies to work better and compete in global markets. We are also the backbone for essential public services, and help national and regional economies grow.

What we’ll offer you is excellent prospects and a wide range of career opportunities, with a competitive salary and a whole range of benefits. You'll also receive ongoing career support, guidance, opportunities for personal development and progression.

We offer opportunities throughout the UK.

To find out more about Openreach, visit our website (opens in a new window).


Trainee engineers

There's no such thing as a typical Openreach engineer. We're made up of people from a variety of backgrounds, and we're looking for people with a wide range of experiences to join us. We're offering you a world class training programme where you'll gain professional engineering qualifications. You just need to love looking after customers, and be willing to get stuck in.

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We offer brilliant opportunities for bright and talented individuals with a degree level qualification who are about to embark on a career in management. There is no better place to start your career than in an industry that's pivotal in shaping the nation's future. A tailored training programme, great exposure to senior leadership and a very competitive salary is what you can look forward to if you join us.

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Civils teams

Our network upgrade is one of the biggest and fastest in the world and our Civil Engineering teams are crucial in helping to install the infrastructure that make this possible. Made up of people from a variety of backgrounds, we're looking for people with a wide range of experiences to join us. You will need to enjoy working outdoors, the challenge of a physically demanding role and love being part of a team.

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Area management

We're in the midst of our ambitious Ultrafast plans to provide three million premises with Fibre-to-the-Premises (FTTP) by 2020. But to do all that, we need people with an impressive operational track-record, who tackle challenges with a fresh perspective and have a hands-on approach to transforming the customer experience.

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Building for the future 

Building for the future

We’ve already invested £13 billion in our network over the past 10 years. Our network upgrade is one of the biggest and fastest in the world. Over 27.3 million homes and businesses have access to superfast fibre broadband of over 30Mbs, with over 13,000 being added each week. Thousands of our engineers work every day to plan and install the equipment needed to make this possible.

Better service

Delivering a step change in customer experience, meeting or exceeding Ofcom's Minimum Service Levels and fixing key irritants

Our approach is to deliver on time, right first time, own it, and work smarter

For consumers: that means halving missed appointments, multi-skilling engineers, case managing problems and improving network health

For businesses: delivering 20% more Ethernet, with delivery certainty and owners for complex circuits

Broader coverage

Go beyond 95%: aiming to extend coverage including 'gain-share' dividend from BDUK areas, to take fibre further

More competition: providing access to Openreach's ducts and poles

Ready to deliver 10Mbps Universal Service Commitment: developing and testing technology and commercial options

Faster speeds

Taking the UK from Superfast to Ultrafast:

Ambition to extend Ultrafast with mix of technologies to 12m premises by 2020

Delivering G.fast to 10m homes and businesses by 2020

Ambition to increase FTTP to 2m new homes and SMEs

The insider's view

Our employee blog takes you right behind the scenes to find

out what it's really like to work for BT.

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