Using your phone
In the Speaking on the phone section, you’ll find helpful tips to help your conversations go smoothly. Choose Making a call for suggestions to help with nuts and bolts of phone calls, like dialling the number. Click on Answering a call to find out how you can know who’s calling, make your phone ring louder, and more. And go to Taking down a message for ideas that can help you make sure you get a record of all the details you need during a call.