Some of the files below are PDF files. You’ll see this icon next to them.
You'll need a computer program called Adobe® Reader to view PDFs. Your computer might already have Adobe Reader installed. If not, you can download it for free.
Some of the files below are ebooks, which come in two formats – ePub and mobi. You’ll see this icon next to ePub files, and this icon next to mobi files.
To open these files on your PC, you’ll need an ebook reader app like those available on tablets such as the iPad or e-readers like the Kindle or Nook.
For epub files try Adobe Digital Editions
For mobi files try Amazon Kindle for PC
Both of these work with screen readers like JAWS and NVDA.
There are lots of other e-readers available, like Calibre. These will have useful features, but might not support text-to-speech.
All three readers discussed above are free.
Communication choices: BT BasicWhatever your income, everyone needs a phone. BT Basic is a low-cost package that is easy to understand and helps you keep in touch, even if money is a bit tight.
Communication Choices: Free Priority Fault Repair schemeUnder this scheme, we give you priority over standard care levels by dealing with faults as soon as we can, every day of the year – including Christmas Day.
Getting started with Next Generation Text LiteIf you can't hear or speak on your mobile, the Next Generation Text (NGT) Lite app can make calls easier.
Including You: BT's guide to help you communicateIn this guide, you'll find information about our standard and more specialised products and services. It's especially aimed at our customers who find communication more challenging.
You can also get this booklet in large print, braille and Audio CD formats, free of charge, by calling 0800 800 150.