BT Basic

BT Basic is a simple, low-cost phone service that is easy to understand and helps you keep in touch if you are on specific low income Government benefits.

Peace of mind – helping you budget

We’ve made BT Basic even better value; allowing more call types to be included within the call allowance and alongside introduced a new ‘price cap’ to help you save money. 

For a summary of BT Basic and to find out whether you qualify, go to the Overview section

To see the cost of the service and call allowance go to What do you get?

If you want to add Broadband, you can find out more at BT Basic + Broadband.

To get more detail around the process of getting the service, see Applying for BT Basic.


BT Basic

BT Basic
A simple, low-cost phone service that is easy to understand and helps you keep in touch if you are on specific low income Government benefits.

Home Phone Saver

Home Phone Saver
Home Phone Saver – bundles your line rental, inclusive calls and extra features together into one neat package for a fixed monthly fee.

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Go to our Help and support section for tips and advice on making this site easier to use, using our services, understanding impairments, and contacting us. To get in touch right now, use the Email, Chat or BSL links.