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Group Functions plays an important role in supporting all of our lines of business, from creating the policies and strategy for our business and our people, to managing the buildings we work in. We provide the services and support that keep BT running. The HR team is part of this and plays a critical role in BT. Here we're focused on looking after and developing leading edge people. It starts with anticipating their needs and supporting the drive to sustainable growth.

We value our people and we want to make sure that everyone has the opportunity to succeed so the whole of BT can achieve its full potential. In joining our HR team, you'll gain professional experience and working knowledge in our HR Services team providing expert advice to line managers and employees across the globe.

Our apprenticeship programmes offer the right candidates the opportunity to work in a number of front line HR roles including HR helpdesk adviser, HR case management adviser, recruitment adviser and within the HR systems and change team. You will gain first-hand experience of operational HR roles in a busy and dynamic environment as well as having the opportunity to work towards a Chartered Institute of Personal Development professionally recognised qualification. You will be fully supported throughout the programme by a mentor to help you reach your maximum potential. We are looking for people like you that are passionate about HR and a career with BT.

Entry requirements

For the advanced programme you will need to have achieved or are predicted 4 GCSEs at grade C or above including Maths and English Language.

Equivalent qualifications are accepted.

Applications closed for 2017


We want to see the best of you at every stage of the application process. So here are some hints and tips to help you along the way.



To give your children the best advice you need to know what their options are. We offer the support you need to help them make the right career choices.



Covering subjects from the programmes themselves, eligibility requirements to the application process and technical issues.


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